Privacy policy

Last updated: October 14, 2025

1. Introduction

EGO ERA (“we,” “our,” “us”) operates as a fashion e-commerce marketplace and styling service that connects vendors, designers, and customers.

We are committed to protecting your privacy and ensuring the secure handling of your personal information in compliance with the Nigeria Data Protection Regulation (NDPR) and applicable international standards.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following categories of information:

a. Information You Provide Directly

·       Name, email address, phone number, and delivery address.

·       Account details (for customers and vendors).

·       Business and banking details (for vendors).

·       Messages or inquiries submitted through our contact or vendor forms.

b. Automatically Collected Information

·       Device information, IP address, and browser type.

·       Website usage data via cookies, pixels, and analytics tools.

·       Transaction history and interaction with our site or ads.

c. Styling Consultations (17:11 Styles)

·       If you use our styling services, we may collect additional details such as:

·       Style preferences, measurements, and photos (only with your consent).

·       Occasion or project details relevant to your request.

3. How We Use Your Information

·       Your information is used to:

·       Create and manage user and vendor accounts.

·       Process orders, payments, and deliveries.

·       Facilitate communication between customers, vendors, and stylists.

·       Send order updates, promotions, and important notifications.

·       Improve website functionality, user experience, and service offerings.

·       Comply with legal and regulatory obligations.

4. Data Sharing & Disclosure

·       We do not sell personal information. However, we may share data with:

·       Service providers such as payment processors (e.g., Flutterwave) and delivery partners.

·       Technical and analytics partners that support our platform’s performance.

·       Legal or regulatory authorities if required by law.

·       All partners are bound by confidentiality and data protection agreements.

5. Data Storage & Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. Personal information is securely stored and retained only for as long as necessary for business, legal, or regulatory purposes.

6. Cookies

We use cookies to improve your browsing experience, remember your preferences, and analyze site performance.

You can adjust cookie settings in your browser at any time. Disabling cookies may affect certain site features.

7. Your Rights

Under the NDPR and GDPR, you have the right to:

·       Access and request a copy of your personal data.

·       Correct or update inaccurate information.

·       Withdraw consent or request deletion of your data.

·       Object to certain types of processing (e.g., marketing).

·       Requests can be made by contacting us via the email below.

8. Children’s Privacy

Our services are not intended for individuals under 18 years of age.

We do not knowingly collect data from minors. If we become aware of such data, we will delete it promptly.

9. Policy Updates

We may update this Privacy Policy periodically. All updates will be posted on this page with the “Effective Date”  revised accordingly.

10. Contact Us

For any privacy-related questions or requests, please contact us at:

📧info@ego-era.com

📍Alibro Atrium, 32, A.E Ekukinam Street, Utako, Abuja Nigeria